CV - Fredric Travaglia






Fredric Travaglia

 

Business Development Consultant – Process Improvement


Analytical, structured, thorough - a lateral thinker who is result orientated and focused on creating business value through improved quality in critical core processes.
                          
Skill Summary
·         Quality and Change Management focus
·         ERP (IFS Applications) implementation and development
       (15 years experience from global multinational Medical, Automotive
       and Technology companies)
·         Process ownership and management
·         Project Management of complex global IT projects
·         Service Development & Management
·         IT Outsourcing & Procurement (Agreements, SLA, Delivery, Due Diligence, relationship mgmt etc)
·         IT Management, Strategy & Governance
·         Business Development
·         International Experience



Enfo Managed Services
  2015 - current  

 

Service Delivery Manager
  ·         Managing Strategic Accounts Customers
  ·         Service Delivery coordination, Customer Care, add-on sales,
          ITSM Management, Project delivery, Invoicing




Enfo Integration
  2013 - current  

 

Integration Project & Delivery Manager
   ·         Integration Project Manager in Volvo IT IC
          (Integration Centre).

   ·         Responsible for a large number of different integration
          development projects.


 

 
 

IFS World Operations
  2007 - 2013

 
        

Business Operations Consultant
  ·         Process Owner Quality Assurance & Quality Control
  ·         Continuous improvements of the Test Management processes,
          tools and documentation. Project Manager for Business Flow Tests
          automation initiative.

  ·         Project Management of business development projects
  ·         Improving methods, processes and tools for the
          Services organization.

  ·         Process Ownership - Services Tech Process
  ·         Supporting cross-organizational collaboration, alignment, and
          coordination

 

 

 
   
 

IFS UK Ltd
  2005-2007

 
  QA Team Leader & Technical Project Manager
  ·         Responsible for the software delivery process and supporting tool &
          documentation framework.

  ·         Led a team of 10 technical consultants and operated as the main
          customer contact in a £M+ consulting services project
          for automotive manufacturing

 

 

 

 

IFS World Operations
  2002-2005

 

Process Manager
  ·         Created and implemented a common framework and toolset for
          customer projects across the organization, leading a team of 20
          people across 10 countries, targeting 42 countries and 3000 staff.

  ·         Increased operational capability across the organization through
          new best-practice development processes


 

 

 

IFS Sverige AB
  1998-2002

 

Technical Consultant, Technical Lead
  ·         Software development and delivery roles in local, regional, and
          international customer facing projects

  ·         Configuration Manager for complex high volume multi-team
          development projects

  ·         Participated in several initiatives as requirement owner,  author and
          trainer to improve project tools and documentation, leading to
          improved knowledge sharing and greater efficiency in projects

  ·         Driving change-management projects through all levels in the
          organization

 


Education and Certifications

 

 
 
 Academic degree

 
  M.Sc. Business Administration and Economics

Certifications

 

 

Certified Scrum Master (Scrum.org)
Certified Unix Professional (LearningTree International)

 

 

 

Areas of expertise

 

 

Process improvement and Change Management

 

Process Manager and Process owner role experience.  Driving change-management projects through all levels in the organization.

Quality- and Configuration Management

International and cross-cultural project environment

 

Extensive experience from multiple configuration management platforms and establishing strategies for consistent and secure software delivery.

10+ years of experience from working in an international context – international and/or global projects, based in Sweden, France and the UK.

ERP implementation

 

15+ years of experience from ERP development, implementation and support.

Technical platforms

 

Experience from a multitude of operating systems, database packages, open source solutions and integration platforms.

Process Modeling, Documentation

 

Creation of process models, documentation and instruction manuals for all organizational levels.