CV - Fredric Travaglia

Fredric Travaglia


Business Development Consultant – Process Improvement

Analytical, structured, thorough - a lateral thinker who is result orientated and focused on creating business value through improved quality in critical core processes.
Skill Summary
·         Quality and Change Management focus
·         ERP (IFS Applications) implementation and development
       (15 years experience from global multinational Medical, Automotive
       and Technology companies)
·         Process ownership and management
·         Project Management of complex global IT projects
·         Service Development & Management
·         IT Outsourcing & Procurement (Agreements, SLA, Delivery, Due Diligence, relationship mgmt etc)
·         IT Management, Strategy & Governance
·         Business Development
·         International Experience

Enfo Managed Services
  2015 - current  


Service Delivery Manager
  ·         Managing Strategic Accounts Customers
  ·         Service Delivery coordination, Customer Care, add-on sales,
          ITSM Management, Project delivery, Invoicing

Enfo Integration
  2013 - current  


Integration Project & Delivery Manager
   ·         Integration Project Manager in Volvo IT IC
          (Integration Centre).

   ·         Responsible for a large number of different integration
          development projects.



IFS World Operations
  2007 - 2013


Business Operations Consultant
  ·         Process Owner Quality Assurance & Quality Control
  ·         Continuous improvements of the Test Management processes,
          tools and documentation. Project Manager for Business Flow Tests
          automation initiative.

  ·         Project Management of business development projects
  ·         Improving methods, processes and tools for the
          Services organization.

  ·         Process Ownership - Services Tech Process
  ·         Supporting cross-organizational collaboration, alignment, and





  QA Team Leader & Technical Project Manager
  ·         Responsible for the software delivery process and supporting tool &
          documentation framework.

  ·         Led a team of 10 technical consultants and operated as the main
          customer contact in a £M+ consulting services project
          for automotive manufacturing





IFS World Operations


Process Manager
  ·         Created and implemented a common framework and toolset for
          customer projects across the organization, leading a team of 20
          people across 10 countries, targeting 42 countries and 3000 staff.

  ·         Increased operational capability across the organization through
          new best-practice development processes




IFS Sverige AB


Technical Consultant, Technical Lead
  ·         Software development and delivery roles in local, regional, and
          international customer facing projects

  ·         Configuration Manager for complex high volume multi-team
          development projects

  ·         Participated in several initiatives as requirement owner,  author and
          trainer to improve project tools and documentation, leading to
          improved knowledge sharing and greater efficiency in projects

  ·         Driving change-management projects through all levels in the


Education and Certifications


 Academic degree

  M.Sc. Business Administration and Economics




Certified Scrum Master (
Certified Unix Professional (LearningTree International)




Areas of expertise



Process improvement and Change Management


Process Manager and Process owner role experience.  Driving change-management projects through all levels in the organization.

Quality- and Configuration Management

International and cross-cultural project environment


Extensive experience from multiple configuration management platforms and establishing strategies for consistent and secure software delivery.

10+ years of experience from working in an international context – international and/or global projects, based in Sweden, France and the UK.

ERP implementation


15+ years of experience from ERP development, implementation and support.

Technical platforms


Experience from a multitude of operating systems, database packages, open source solutions and integration platforms.

Process Modeling, Documentation


Creation of process models, documentation and instruction manuals for all organizational levels.